There are a couple of tips to solve this problem:
- First close the windows media player and do step below
go to RUN>type in Services.msc>Double click IMAPI CD-Burning COM Service> Turn it on let it load
Open windows media player
P/s: If this step did not solve the issue please do second step
- First close the windows media player and do step below
start>control panel > system>hardware tab>device manager>
click the dvd/cd-rom drives bit> uninstall the dvd driver>
click the ide ata/atapi controllers thing>uninstal primary ide channel.
And then click scan for hardware changes to redetect the hardware again
Open windows media player again
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